Dear Eyecare Professional:
I am writing today with sincere thanks and appreciation for once again choosing ODG as your one-stop eyecare supply partner. Your support and loyalty has been the driving force behind our growth. In 2009, we will once again expand our services and programs that will add significant value and contribute to the overall success of your practice.
ODG remains firmly committed to providing Eyecare Professionals with "more than just product". In today's business environment you are faced with challenges to differentiate your practice's services, increase communication with your patients, improve practice efficiency, and better retain your patients. ODG's full array of practice of practice management programs are designed to empower you to exceed your patients' expectations as well as help you compete more effectively.
We have recently updated our business software so that our account executives and customer service representatives can instantly access information relating to patient orders and purchasing history. Your account executive will compare industry trends vs. your practice and develop recommendations individualized to your practice.
Our recently unveiled Net Results, written in ASP.Net offers the latest advances in online technologies. It's more convenient, faster and has built in features that offer you tremendous capabilities including:
Ordering for your practice has never been easier, stock replenishment "click and go" grids and built in manufacturer promotion alerts improve ordering efficiency and lower your costs.
In a single glance, you can instantly review reports and even compare your contact lens retail prices with leading online retailers.
There's now a virtual assistant, tools that automate patient reminders, appointment scheduling, patient reorders and soft contact lens auto-replenishment features.
We are also excited to introduce a new division, Spectacle Lens Supply, which focuses exclusively on finished spectacle lenses. New product offerings, a significant inventory investment and trained professionals will make SLS a leading spectacle lens stock house for your optician. Along with Digital Eye Lab, the nation's first full service laboratory featuring digitally surfaced Freeform spectacle lenses, we are focused on providing your practice with world class service and quality for your spectacle patients in addition to your contact lens patients.
We appreciate your continued trust and choosing us as your one-stop eye care supply partner. As always, please let me, or your account representative know of any concerns or ways we can improve.
Sincerely,
Jeffrey I. Rems
President & COO
Optical Distributor Group