Dear valued customer:

I want to thank you for making ODG one of the leading distributors of soft contact lenses in the United States in just three years.

It seems only yesterday that we were getting ready to open our doors with a commitment to offer you, the independent ECP, a superior level of service. Today, as a result of that commitment and your support, we have nearly 200 employees, 6 regional facilities and 5,000 valued customers.

This past month, we have doubled the size of our warehouse and distribution center allowing us to stock over 2 million soft contact lenses ready to ship overnight for orders received by 5pm nationwide. During the next several months, we will continue to expand our soft contact lens inventory and introduce new categories of products that have been requested by you.

We also made great strides in developing Net Results, our fully integrated web program, into one of the most comprehensive online services in the optical industry. Today, it is estimated that over 60 million Americans use the Internet to shop. Most likely, some of them are your patients. That's why we made it our 31 goal to help you retain these patients. Now after you register at www.opticaldg.com, in addition to being able to place your orders online 24/7/365 from anywhere you have access to the Internet, our new features enable you to:

• Set your website so that search engines can find it easier

• Offer quantity discounts for patients that wish to purchase annual supplies

• Set limits on patient reorders for multiple Rx's

• Easily generate follow-up appointment reminder e-mails

We are working on many other exciting programs that will help you build your profitability and will keep setting the standard for other distributors to follow.

Thanks again for your continued support and for making us your eye care partner.

Respectfully yours,
Jeffrey I. Rems
President
Optical Distributor Group

• March 2003
• December 2003
• June 2004
• March 2005 
• January 2006 
• July 2006 
• February 2007
• April 2009